Shipping & Payment

57 North US Route 42*Waynesville OH*513-360-4262

Shipping Info:If unit has shipping charges or states FREE shipping, it is to thelower 48 states ONLY. If item lists Canada/International shipping, it does not include customs. ***Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. ***Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Same day Shipping:If item states SAME DAY SHIPPING, it will ship if payment is madeand processed by 12 NOON EST 99.9% of the time Monday-Friday, no Saturdays/Sundays or holidays. We do however check our completed auctions all day and ship items as fast as possible. If you want faster shipping, call us,  UPS picks up daily and we do offer next day air, 2 day and 3 day select. 513-360-4262.

Shipping Damages:We cannot control UPS damage. We handle claims immediately but cannot replace the unit until the damaged unit is returned withALLthe parts in the original condition.  Please don't rob parts. If you want a replacement unit shipped immediately, we ask that you call with your credit card information and once the damaged unit is returned, we will credit your card.

Local Item Pickup:All of our units can be picked up at our warehouse, and no, we don't charge a FEE for that. We'd be glad to meet you. We are located at 57 North US Route 42, near the Route 73 intersection, Waynesville OH 45068.

Toolsmartusa is a Square Trade Company.Our goal is to be fair and honest. We are anAUTHORIZEDGRACO/Wagner/SprayTech/Titan/Speeflo/ASM Distributor and stand behind our product. At the time of our listings, all items are IN STOCK. Please note that we are aREAL bricks and mortar businesslocated at a real business location and we do reserve the right to sell product locally. In the event product gets sold, we will contact you immediately.

Payment Info:We accept all forms of payment. If you are sending in a payment, please indicate auction name and number. If PayPal has a hold on your funds, we cannot ship the item until payment clears.  No exceptions.

International Payments:We are more than glad to quote international shipping but we must have your complete address. International buyers are PayPal verified ONLY. INTERNATIONAL BIDDERS are PAYPAL verified only.      InternationalPayPal must ship to address listed in transaction details, will ship UPS trackable delivery with signature only and extra insurance recommended at buyers expense. No exceptions. Unfortunatelyinternational USPShas no trackable information and may experience delays.

Feedback: Feed back is important and we try to resolve all issues fair and timely. We can only fix things we have control over. Once you leave feedback, we will do the same.